Senior UX Researcher

Kforce is seeking a Senior UX Researcher in NYC to collaborate with product and business teams, identifying research topics and advocating for users. The role involves designing and executing end-to-end primary research using various methods, managing research plans in dynamic environments, and communicating compelling results to stakeholders. This position requires cross-functional collaboration with design, product management, content strategy, engineering, and marketing to generate insights that drive ideation and evaluate designs.

Must Have

• 5 years of experience conducting UX research on products and working with leadership
• 3 years of experience managing projects, and working in a large, matrixed organization
• Experience in conducting research on enterprise/B2B products
• Ability to design and execute high-quality quantitative studies in understanding user behavior and measure the user experience at scale
• Ability to transform findings and data into clear, compelling narratives that resonate with executives and cross-functional partners
• Proven track record of leveraging UX research to inform strategic decision-making, convey strategic concepts, facilitate understanding, and shape product strategy

Perks & Benefits

• Medical/dental/vision insurance
• HSA
• FSA
• 401(k)
• Life, disability & ADD insurance
• Paid time off (for salaried personnel)
• Paid sick leave (for hourly employees on a Service Contract Act project)

Description

Kforce has a client in NYC that is seeking a Senior UX Researcher. Responsibilities:

• Work closely with product and business teams to identify research topics
• Act as a thought leader in the domain of research, while advocating for the people who could use our products
• Design and execute end-to-end custom primary research using a wide variety of methods
• Design studies that address both user behavior and attitudes
• Effectively manage and prioritize research plans through ambiguous and fast-changing environments, align and efficiently execute critical insights and work with a large group of stakeholders
• Communicate results and illustrate suggestions in compelling and interesting ways
• Work cross-functionally with design, product management, content strategy, engineering and marketing
• Generate insights that both fuel ideation and evaluate designs

Requirements

• 5 years of experience conducting UX research on products and working with leadership
• 3 years of experience managing projects, and working in a large, matrixed organization
• Experience in conducting research on enterprise/B2B products
• Ability to design and execute high-quality quantitative studies in understanding user behavior and measure the user experience at scale
• Ability to transform findings and data into clear, compelling narratives that resonate with executives and cross-functional partners
• Proven track record of leveraging UX research to inform strategic decision-making, convey strategic concepts, facilitate understanding, and shape product strategy

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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